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01/18/2011
Last week, we accidently sent order confirmations to thousands of customers whose orders were completed months ago. It could have been a disaster, but instead it was a surprising success.
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09/01/2005
Protect your personal information. It's valuable.
Know who you're dealing with. Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly. Be sure to set up your operating system and Web browser software properly, and update them regularly.
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12/01/2002
Whether playing, shopping, studying or just surfing, today's kids are taking advantage of all that the web has to offer. But when it comes to their personal information, who's in charge? The Children's Online Privacy Protection Act, enforced by the Federal Trade Commission, requires commercial website operators to get parental consent before collecting any personal information from kids under 13. COPPA allows teachers to act on behalf of a parent during school activities online, but does not require them to do so. That is, the law does not require teachers to make decisions about the collection of their students' personal information. Check to see whether your school district has a policy about disclosing student information.
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06/01/2002
Whether it's recruiting people to sell so-called Internet-access devices, placing kiosks with Internet access in public places, or dealing in other Internet-related activities, consumers are being lured to the vast commercial potential of the Web by business promoters.
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05/01/2000
Although the number of companies advertising online—and the number of consumers
shopping online—are soaring, fraud and deception may dampen consumer confidence in the e-marketplace. But cyberspace is not without boundaries, and fraud and deception are unlawful no matter what the medium. The FTC has enforced and will continue enforcing its consumer protection laws online to ensure that products and services are described truthfully in online ads and that consumers get what they pay for. These activities benefit consumers as well as sellers, who expect and deserve a fair marketplace.
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