Leapfish.com
Recently the BBB of Acadiana received calls and inquiries from consumers in Acadiana on a company called Leapfish.com, an internet marketing company that appears to be an online advertising company. One local business invested more than $4000 and is currently seeking a refund. According to the BBB in San Francisco this company offers proprietary hyper-threading technology services.
According to the company: “On this sharing side, there is a universe of segregated social networks, blogs, real-time content, multi-media portals and more” : “We call this new place The Living Web, and we've designed an evolved engine to help you get the most from it – a service to help you live the new web” as well as a Personalized HomePage.
BBB Rating for LeapFish.com: http://www.bbb.org/greater-san-francisco/business-reviews/internet-marketing-services/leapfishcom-in-pleasanton-ca-308530
Based on BBB files, LeapFish.com has a BBB Rating of F on a scale from A+ to F.
Factors that lowered this business' rating include:
- 52 complaints filed against business (most complaints concern sales practices and refunds)
- Failure to respond to 5 complaints filed against business.
- One serious complaint filed against business.
- BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
The website we have listed for LeapFish.com is currently active, however, correspondence sent to the company's address our Bureau has on file has been returned from the Post Office as undeliverable. Without the company's current address the Bureau cannot process a complaint. Attempts to get a correct address for this company have been made; unfortunately we have not been successful. The BBB is asking if you have a correct address for this company please provide us the information.
Tips for businesses:
The primary goal of online advertising is to help consumers make informed buying decisions in a way that will encourage a loyal and highly ethical relationship. This can be achieved by applying the principles of truth and accuracy described in the Better Business Bureau Code of Advertising.
For instance:
· Comparisons: When comparing your product to a similar one made by a competitor, compare related or similar attributes that contribute strongly to the product's worth of usefulness. Do not make "apples and oranges" comparisons that make your product appear superior while ignoring advantages of competitors.
· Claims: Be sure that every claim you make can be supported by facts. Do not use either omission of pertinent information or deception to lure consumers into believing your product delivers more than it actually does.
· Always check with the Better Business Bureau at www.bbb.org BEFORE you do with a company.
For more information log on to our website at www.bbb.org or call us at 337.981.3497.